Service Manager - Timaruat Ara Poutama Aotearoa (Department of Corrections) -
Lead change & show us how you achieve outcomes through others now!Manage a team that matters to individuals, whānau & our communitiesPermanent fulltime role based in TimaruHe aha te kai ō te rangatira? He Kōrero, he kōrero, he kōrero. What is the food of the leader? It is knowledge.
It is communication.Hōkai Rangi is Ara Poutama Aotearoa's (Department of Corrections) Strategy that expresses our commitment to delivering great outcomes with and for Māori in our care and their whānau, so that we may begin addressing the over- representation of Māori in the corrections system.A key focus of Hōkai Rangi is the humanising and healing of those in our management.
- and guiding their teams to do the same.Mō te tūnga | About the roleAs a Service Manager your role is pivotal to delivering upon this promise.
These roles offer you the opportunity to showcase your ability to achieve outcomes through others, to live the values of Ara Poutama Aotearoa, to prove your capability as a true leader and to show determination to strive for high performance in line with our organisational strategies.
In other words, be a driver of success for Hōkai Rangi, which has a foundation of success in a values-led organisation.With rehabilitation of people in our management being our primary focus, a One Team approach is paramount to ensure those people in the management of Ara Poutama Aotearoa remain at the centre of our efforts and victims at the centre of our concern.
By providing professional leadership in all aspects of practice, legislation and offender management, you will maintain quality standards and ensure statutory obligations in line with Department policy.Mōu | About you We're looking for an inspirational and visible leader of teams, the kind of individual who leads and people naturally want to follow.
To be successful, you will have the following skills and attributes:Be a strong and visible leader who engages and motivates staffProvide effective leadership that promotes team involvement in achieving service goals and objectivesFoster best practice in case managementBuild strong internal and external relationships and make good decisionsExcellent communication and relationship skills with an ability to influence outcomesDevelop and maintain effective working relationships with iwi and other cultural groups as well as community and restorative justice groups and other government departmentsBe prepared to lead cultural awareness and take your own cultural journeyGood understanding of, and appreciation for meeting, Te Tiriti o Waitangi obligations and statutory requirementsFocus on innovation, continuous improvement, and best practice implementation, championing regional and national initiativesCommitted to staff development and performance improvement in a change environmentThe ability to work in a te ao Māori space while going on your own cultural journey and walking alongside those in our careIf you are an experienced leader of a team or have the communication skills, initiative and leadership qualities to move into a leadership role then apply now.
We will give you the training and support you need to lead your team.This is a challenging and rewarding space to work; leading a team to make change that matters to individuals, their whānau and our communities.
Ngā painga | The benefitsThe full range salary range is $112,899- $129,094 per annum that is split across 6 salary steps.
- Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities.
As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve.
We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.Tono ināianei | Apply NowTo submit an application and view the position description, click the apply link.
All applications must be submitted through our careers site to ensure transparency- applications received via email will not be considered.When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.Applications close on: Sunday, 1st March 2026If you have any questions or want to learn more about a career with us, contact kelly.jameson@corrections.govt.nz, or visit careers.corrections.govt.nz.