Duty Manager - Christchurch

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We are looking for vibrant, enthusiastic and experienced Duty Manager to join our Front of House team! This position is available for an immediate start.

We are a busy suburban restaurant based in Halswell specializing in Kiwi Cuisine. With a team of 30+ staff across the board doing a variety of shifts from 8am - 10.30pm 7 days a week.

Must have excellent communication and the drive to work well as part of a team. This is a busy spot, so must work well under pressure.

You will have the opportunity to work in all aspects of the building, with private dining rooms, a full café and a bar. Room for growth within the team.

The ideal candidate's will be looking for a flexible roster, that can change weekly to work around YOUR schedule.

If you have a positive, bubbly personality and are looking for a workplace that creates lasting friendships please send your CV and a brief description of yourself/ what you are looking for to the contact details below.

Tasks & responsibilities
  • Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes, and creating a positive work environment for employees.
  • Handling customer and employee issues, cleanliness, efficiency, and ensuring that security and safety regulations are met.
  • Address employee complaints or performance issues as needed, check in with employees regularly to determine satisfaction, address customer issues and complaints, and schedule regular cleaning of facilities.
  • Ultimately, you will ensure all operations flow smoothly and help us provide service to our patrons that exceed expectations.

To be a successful candidate the following attributes are essential:

Minimum 1-2 years experience as a Duty Manager
A current Manager’s Certificate and LCQ
Good knowledge of beer, wine, and spirits
Availability to work a rotating roster including weekends, evenings, and public holidays
Excellent customer service and people skills, and able to form good personal relationships with members, regulars, and staff
Strong work ethic with a positive attitude to perform tasks
Cashing-up experience

Applicants for this position must have NZ residency or a valid NZ work visa.

If this sounds like you, please apply with your CV and a cover letter to the following email address: manager@tov.co.nz

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