Veterinary Receptionist Customer Service

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Passionate About Customer Service? Join Our Team!

Do you thrive on making people feel welcome and appreciated? Are you energised by solving problems and delivering exceptional service? If this sounds like you, we’d love to hear from you!

One of our team members is going onto Parental leave so we’re on the hunt for a dynamic Receptionist to join our team at Nelson Vets.

Nelson Vets operates two clinics, each with its own unique vibe:
  • Victory Clinic: Our original location, where every day is full of opportunities to connect with clients in a lively, fast-moving environment.
  • Saxton Clinic: A modern, growing clinic with an expanding local client base and referrals from across the Top of the South.

Working across both clinics offers variety and a chance to experience different aspects of veterinary care.

We’re looking for someone who:
  • Thrives in a role where no two days are the same and enjoys variety in their work.
  • Follows processes with precision to ensure seamless service.
  • Brings warmth, energy, and a solution-focused approach to customer interactions.
What We Offer:
  • A supportive, friendly team with a positive work culture and plenty of banter.
  • Management that’s accessible, approachable, and values your input—we have an open-door policy.
  • Comfortable staff facilities, including covered decks and indoor-outdoor flow, so you can soak up some sunshine during your breaks.

This is a Parental Leave position.

If you'd like to check us out see our website www.nelsonvets.co.nz - we have some pics of our team and info about who we are and what we do.

How to Apply:

If you’re ready to bring your A-game to customer service, we’d love to hear from you! Send us a cover letter, your CV along with a 2–3 minute video introducing yourself and sharing your vision of great customer service. The best way to send the video to vicvetsnelson@outlook.co.nz

We can’t wait to meet you!

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