[ref. g24958504] Stanhope Supersaver - Retail Manager
Auckland
Stanhope Supersaver, based in Auckland looking for a passionate Retail Manager for a busy store.
In addition to performing all required duties of a cashier clerk, the Retail Manager with the management of the shop. The Retail Manager is responsible for stocking shelves, the dairy case, receiving and other areas of the department & store. He or she also performs the following duties (other duties may be assigned):
Leads by example; models correct behaviour and adherence to company policies and procedures.Assists with the coordination of sales promotion activities; prepares or directs workers preparing merchandise displays and advertising copy.
Maintains shelf stock orders and assures the amounts of all orders so as to meet all customers’ needs.
Learns to maintain a high profit margin in accordance with the approved pre-set budget, which entails, but is not limited to: sales goals, cost of goods, expenses, price changes and waste management.
Ensures high quality and proper quantity through accurate ordering and receiving.
Ensures all items in the dairy box are well within their expiration date.
Rotates stock to assure high-quality, fresh merchandise at all times.
Fills customer orders by obtaining items from shelves, freezers, coolers, bins, tables, or containers.
Required to operate a cash register following established policies and procedures.
Responsible for the accurate recording of customer transactions.
Responsible for the accurate balancing of the cash register.
Packages and handles customers’ groceries according to their preference - paper, plastic, or both.
Offers/assists Customers with carrying out the service.
Learns to manage proper displays in the store entrance.
Sets up displays and stocks shelves, coolers, counter bins, tables, freezers, containers, or trays with merchandise.
Maintains & cleans shelves, bins, tables, and coolers.
Accurately prices all merchandise by stamping, marking, or placing shelf tags/signs.
Ensures daily price changes are done accurately & completed before the store opens, maintaining price integrity at all times.
Monitors pull dates on all Grocery merchandise.
Examines products bought for resale or received for storage.
Responsible for all staff members practising the same techniques and standards.
Handles all customer complaints in such a manner to assure repeat business no matter the complaint.
Serves customers with a smile and a willing attitude. Ensures high sales through establishing relationships with customers to ensure repeat business.
Documents all meetings & safety memos and obtains employees’ signatures as required.
Ensures all staff members receive monthly Safety News and other required communications.
Follows safety work standards and reports any safety hazards.
Learns to conduct accident investigations and fill out paperwork.
Maintains a clean & safe work area at all times. Keeps aisles free of cardboard and overstock merchandise.
Assists with arranging all equipment to be fixed and cleaned.
At all times, meets all the standards in food, service, quality, and cleanliness.
Follow the employee handbook at all times, especially on service standards and appearance.
Key Requirements -Minimum 2 years of experience required.
Bachelor Degree.
Must have good communication skillspay rate $30.00 per hour.
What We Offer -
Permanent full-time position
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