Store manager

placeAuckland calendar_month 
Job Title: Store Manager
Company: Bon Factory Limited
Employment Type: Full-Time
Pay Rate: $30- $35 per hour

Weekly Working Hours: 32-40 hours

Job Purpose:

As a Store Manager at Bon Factory Limited, you will be responsible for overseeing daily operations, driving sales growth, maintaining high customer satisfaction, and managing a team to ensure smooth operations. You will ensure the bakery's products meet quality standards while fostering a positive environment for customers and staff alike.

Responsibilities:
  • Develop and Implement Store Strategies to increase customer base, store traffic, and profitability.
  • Ensure Excellent Customer Satisfaction by delivering high-quality service and addressing customer concerns promptly.
  • Lead and Motivate the Team to maximize productivity and performance.
  • Oversee Stock Management to ensure the bakery has optimal inventory levels and control wastage.
  • Analyze Sales Data and Trends to forecast future sales and set business objectives.
  • Handle Staff Recruitment, Appraisals, and Performance Reviews to build a strong, efficient team.
  • Organize Training and Development programs to ensure staff are well-equipped to deliver excellent service.
  • Negotiate with Suppliers for high-quality ingredients and products at competitive prices.
  • Manage Financial Records, including sales, expenses, and budgeting. Implement corrective actions when necessary.
  • Organize Promotions and Product Displays to attract customers and drive sales.
  • Ensure Compliance with Health and Safety Regulations, maintaining a safe environment for staff and customers.
  • Monitor Market Trends and competitor activities, adapting strategies to maintain a competitive edge.
  • Handle Customer Complaints and feedback in a timely and professional manner.
  • Propose Business Improvements to enhance operations and customer experience.

2 Years of work experience OR Level 4 Or higher qualification is preferable

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