Sales Representative and Customer Service Wanted

In this role, you will be responsible for promoting and selling our products to Chinese-speaking clients, leveraging your language skills and cultural understanding to build strong relationships and drive revenue growth.

Hours per week: minimum of 30 hours per week is guaranteed

maximum of 40 hours per week

Hourly rate: $27.00-$27.00

Key Responsibilities:

• Welcome and engage with tourist groups to ensure a positive and memorable first impression
• Present engaging and informative sales demonstrations tailored to visiting groups
• Support branch sales objectives through proactive customer interaction and occasional telemarketing
• Organize and merchandise stock; maintain a tidy, well-presented retail environment, including public spaces
• Manage stock storage and distribution with efficiency and care
• Represent the company professionally, respecting cultural differences and ensuring customer satisfaction
• Collaborate with marketing teams to organise campaigns for Chinese-speaking audiences
• Process retail transactions accurately and efficiently as required
• Participate in inventory counts and other stock control activities
• Maintain personal presentation in line with company uniform guidelines

Job pre-requisites:

• No qualification/relevant work experience is required as training will be provided
• Friendly and customer-focused attitude, especially with international guests
• Ability to communicate clearly, both verbal and written, and respectfully across cultures
• Physically capable of standing extended periods and performing merchandising and housekeeping tasks
• Comfortable using basic computing technology for sales and inventory processes
• This position will be based in the China Department, where the primary clientele will be Chinese tourists. Therefore, fluent in Mandarin is preferred.
• A successful applicant must be able to work flexible hours with a minimum of 30 hours over six days a week including weekends and public holidays with additional hours required from time to time
• Ability to stay calm when customers are stressed or upset.
• Well-groomed and professional appearance.
• Must not have any criminal conviction
• Must pass the pre-employment drug test

To submit your application, click Apply Now!!!