Service Delivery Coordinator

Service Delivery Coordinator | Full time

• Permanent | Palmerston North $30.03 per hour paid fortnightlyTuesday to Saturday 0600 to 1430New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers both physically and digitally.We work hard as a team, where getting to know your colleagues and having fun on the way is all part of the role.

You will be based at our Palmerston North Depot on Malden Street.Hours: Tuesday to Saturday 0600 to 1430 About this role: Daily interaction with delivery agents, courier drivers, Rural delivery drivers, customer service team and warehouse staffMonitor and improve productivity within the contracted delivery teamAssist with customer queriesBe involved with the team in decision making, outlining challenges and asking for solutionsUndertake vital administration tasksOccasional travel in the region If you have exceptional leadership capabilities and are looking for a step up in your career we would love to hear from you.

• compulsoryConfident interacting with people from all backgrounds via face to face, phone and emailExperience in fleet management or logistics highly sort after but not essential as long as it's relatableProven ability to work under-pressure, can make solid decisions without direction or resourcesEnjoy responsibility, strong problem solver, back yourself and not afraid to have tough conversationsYou rise to a challenge, welcome and embrace change and can work with ambiguity There's something really special about being part of the team here at NZ Post
• Tukurau Aotearoa, who we are and what we stand for is grounded in our values.We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.