Biological Sampling and Client Accounts management

This is a field-and-office based role that requires attention to detail, accuracy in reporting, and good communication skills.

The employee will assist with biological and physico-chemical water sampling, quality testing, geothermal heating, pipework, client account management, and digital communications, including website and social-media/marketing content management.

Key Tasks and Responsibilities:

• Collect and test water samples from pools and related systems following standard bio-physical and chemical parameters.
• Record results accurately and maintain documentation in compliance with company procedures.
• Assist with bookkeeping and accounting tasks including invoicing, client accounts, and data entry.
• Maintain and update company databases, files, and online systems.
• Support communication with clients, prepare service reports and assist in scheduling maintenance visits.
• Develop and maintain the company website and social-media accounts (e.g. Instagram, Facebook, or others).
• Create and publish visual and written content that promotes company services and client engagement.
• Participate in field visits when required and assist with technical inspections or water sampling in different sites.

Skills and Experience Required:

• Tertiary qualification and/or relevant work experience in biology, environmental science, water quality testing, or a related field.
• Demonstrated experience in accounting support, client management, or administrative duties.
• Familiarity with water sampling methods and testing for bio-physical and chemical parameters.
• Competence in digital platforms such as Microsoft Office, Canva, or Google Workspace.
• Experience in Content creation, social-media management and website content updates (WordPress, Squarespace, or similar CMS).
• Excellent written and verbal communication skills in English.
• Strong organisational and multitasking ability.
• Full driver’s licence preferred (or ability to obtain one).
• Must be reliable, responsible, and able to work independently and as part of a small team.

Minimum Requirements:

• At least 3 years of relevant professional experience in a related field.
• Ability to legally work in New Zealand (or eligibility to apply under the Accredited Employer Work Visa).
• Satisfactory health and character checks, as per Immigration NZ standards.

Conditions of Employment:

• Full-time, permanent role.
• Standard working hours: 40 hours per week (Monday to Friday).
• Overtime or weekend work may occasionally be required depending on project schedules.
• All equipment, safety gear, and training will be provided.
• Work-related travel will be compensated or company vehicle provided when applicable.