Administration Support Officer - Waikeriaat Ara Poutama Aotearoa (Department of Corrections) - - Tokoroa

Administration Support Officer

• Visitors Reception Centre WaikeriaNāu te rourou, nāku te rourou, ka ora ai te iwiFull-Time permanent positionPlay a critical role within a high performing teamRole based at Waikeria Prison Mō te tūnga | About the roleThis is an opportunity to be part of a great organisation where you will support our management team at Waikeria Prison.Responsibilities include but are not limited to:Reception and phone duties are a key component of this role, this will include liaising with our management team and the public.Booking visits for whanau with the men in our care.

Liaising with organisations and services we work with.Processing files.Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards.Provide administration support across our site by setting up meeting invites, taking minutes, and recording actions, communicating with external stakeholders and filing.Work as part of a larger team of up to 20 staff.40 hours per week, 8 hours per day on any 5 days of the week Monday to Sunday inclusive of Public holidays between the hours of 7am-6pm.In this busy role you will enjoy working collaboratively as one team in a challenging and fast paced environment, be able to multitask, remain adaptable, follow and adhere to policies and procedures, and have sound judgement in prioritising tasks and activities to meet deadlines.

Mōu | About you The preferred candidate will be able to demonstrate:Manaaki and respect for all that we deal with on a day-to-day basisGood experience and knowledge of office administrationResilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving.The ability to organise effectively, be adaptable, multi-task and meet deadlines.The ability to be a strong team player who can work collaboratively across a dynamic team of administrators.The ability to work with a wide range of people, from all walks of life, while maintaining a friendly and non-judgemental attitude.A high level of integrity and the ability to maintain privacy while working with sensitive and personal information.Good knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), with the ability to learn new systems quickly.If you have the skills and experience that we are looking for and can hit the ground running, then we would love to hear from you!You will need a full New Zealand Driver Licence for this role.Applicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa.

• $68,434 pa.

• Hōkai Rangi (https://careers.corrections.govt.nz/strategy).Our preferred candidate will share our values and be committed to our Hōkai Rangi strategy.

Knowledge of Te Ao Māori, or a willingness to learn, is essential to ensure the delivery of the most appropriate services for those who come through our doors.It would be encouraged that you view our Hokai Rangi Strategy to support your understanding of what we are as an Organisation and what our goals and visions are to apply this within your application.

Tono ināianei | Apply NowTo submit an application and view the position description, click the apply link.

• applications received via email will not be considered.When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.

Applications close on: 10th July 2025If you have any questions or want to learn more about a career with us, contact mahiwaikeria@corrections.govt.nz, or visit careers.corrections.govt.nz.