Restaurant Manager

Hourly rate: $30 - $31 per hour

Job Description:

We are looking for a dedicated and experienced Restaurant Manager to oversee the daily operations of our busy buffet restaurant in North Shore. The successful candidate will be responsible for leading the team, maintaining high standards of service, and ensuring smooth restaurant operations.

Key Responsibilities:

• • Coordinate daily front-of-house and back-of-house restaurant operations
• • Deliver superior customer service and maximise customer satisfaction
• • Respond efficiently and professionally to customer complaints
• • Monitor food quality and liaise with suppliers
• • Organise and supervise staff shifts
• • Evaluate staff performance and provide constructive feedback
• • Forecast and manage stock levels and kitchen equipment
• • Ensure compliance with food safety, hygiene, and health regulations
• • Maintain the restaurant’s image and identify improvement opportunities
• • Monitor operational costs and implement waste-reduction measures
• • Prepare weekly, monthly, and annual revenue and cost reports
• • Promote the brand through local marketing and events
• • Recommend promotions (e.g., discounts, social media campaigns)
• • Train new and existing staff on service standards and policies
• • Develop and implement procedures to support long-term operations

Skills and Experience Required:

• • At least 2 years’ relevant work experience in restaurant or hospitality management
• • Strong leadership, communication, and problem-solving skills
• • Ability to manage a team in a fast-paced environment
• • Familiarity with New Zealand food safety and employment regulations
• • Teamwork-oriented and highly reliable