Assistant Store Manager at Cash Converters Palmy
Wanganui
We’re looking for a driven Assistant Store Manager to support daily operations at our Cash Converters store, lead a reliable front-of-house team, and help deliver exceptional customer experiences in a dynamic second-hand retail environment.
Skills & Experience
Detail-oriented, reliable and customer-focusedPrevious retail supervisor or management experience (preferred but not required)
Strong communication and negotiation skills
Proven ability to coach, mentor and motivate a small team
Cash-handling, reconciliations and inventory management proficiency
Comfortable using POS and back-office systems
Merchandising experience
Responsibilities
Assist the Store Manager with day-to-day operations and performance targetsLead, train and develop front-of-house staff
Oversee pawnbroking and purchase transactions, ensuring fair negotiations
Manage cash floats, daily reconciliations and banking tasks
Maintain store presentation, merchandising and loss-prevention standards
Handle customer enquiries, returns and dispute resolution
Support stocktakes, ordering and inventory accuracy
Deliver ongoing on-the-job training in pawnbroking best practice
About Us
Cash Converters is a global leader in second-hand retail and pawnbroking, dedicated to helping everyday people access value through reliable service, transparency and community spirit. We’re proud of our hardworking, collaborative culture and focus on continuous learning.
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