Retail and Admin Assistant - Christchurch
Christchurch
Tasks & Responsibilities:
You’ll be first in line to answer the phone when it rings, and you’ll be the person to greet customers who come into our retail store. You’ll also creating quotes for clients using email.
When you answer a call, or have a customer in front of you, you will be asking them a lot of detailed questions about their car. You’ll use our inhouse program to figure out which towbar / or car accessory they need. Once this is confirmed there will be additional information to source.
- Front of House Position
- Initial Customer Welcome – Meet and Greet
- Facilitate bookings, confirmations, payment and any changes or additional details as required
- Finalise invoices and take payments
- Enter payments and apply to invoices in accounting software
- Process Purchase Orders, take receipt of deliveries of stock items, check the delivery for correctness and receipt stock into the accounting system
- Handle and answer technical queries and questions from customers with regards to vehicles – using a supplied system
- Assist with queries and sales of automotive accessories
- Answer phones
- Other administrative task as requested from time to time
- Moving / Driving vehicles
- Excellent customer service skills both in person, via phone and email communication
- Friendly, personable and easy-going manner
- Sales skills a must - ability to ask for a sale / booking, add value with additional products / services, follow up on past enquiries and relate with the customer.
- Must have experience in a busy high transactional volume business, with regular interruptions yet be able to pick up and finish other tasks as time permits
- Familiarity with accounting packages, and basic bookkeeping skills are an advantage
- Ability to prioritize between multiple tasks, while operating efficiently and with kindness to customers and team members
- A high level of accuracy and attention to detail
- Openness and adaptability in a changing work environment
- Ability to work in a busy, collaborative, and team-based environment
- Effective written and verbal communication skills, with the confidence to interact with people at all levels in the business
- Vehicle Knowledge would be an advantage
- Must have good Computer Skills
- Must be a good communicator within a team and with customers
- Must have a full driver’s licence
- Vehicle Knowledge would be an advantage
- Being familiar MYOB Advanced would be an advantage
- Basic bookkeeping skills are an advantage
You’ll be first in line to answer the phone when it rings, and you’ll be the person to greet customers who come into our retail store. You’ll also creating quotes for clients using email.
When you answer a call, or have a customer in front of you, you will be asking them a lot of detailed questions about their car. You’ll use our inhouse program to figure out which towbar / or car accessory they need. Once this is confirmed there will be additional information to source.
It’s important to ensure this information is correct and attention to details is important. You’ll offer them an available booking appointment, and if they are not ready you will advise them of the extra benefits we offer.
When you’re not helping customers, you will need to support the rest of the team with administration jobs and occasionally you maybe asked to move a vehicle.In this role it’s important to have a positive and friendly manner. We are a close team, where we support each other to achieve the best outcome.
IMPORTANT NOTE :- All applications must be via TradeMe, not direct email
- All applications MUST have an accompanying covering letter
- Potential Candidates must be available for an in person interview at our Sydenham branch.
Christchurch
We have an opportunity for an energetic, passionate salesperson and key holder to join our Pascoes Hornby branch. We work with our teams, guiding them towards success and we pride ourselves on our exceptional customer service.
This position is for...
Christchurch
Facilities/Operations Administrator – Part Time
• Permanent Part Time position, 12.00 pm to 5.30 pm, Monday to Friday
• Provide facilities and operations support within a close-knit supportive team.
• $30.00 per hour
• Hornby, Christchurch location...
Service Foods LtdChristchurch
the company
• On-the-job training and support
• Access to the company staff purchase scheme
The job:
You will be responsible for delivering a wide range of food products to various locations in and around Christchurch, providing exceptional customer service...