Administrator Day Surgeryat Te Whatu Ora - Health New Zealand Southern - - Alexandra

apartmentTe Whatu Ora - Health New Zealand Southern placeAlexandra calendar_month09/09/2025

Dunedin HospitalPermanent, full

time roleSalary between $72,035 and $75,050 per annum depending on experienceWe embrace a workforce that is diverse and inclusiveHealth New Zealand
Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.About the roleThis role will contribute to the smooth running of the Day Surgery Unit by providing an efficient and timely administrative support function that is responsive and flexible to the changing needs of the service/organisation.

The primary function of the administrative support provided by this role to the Day Surgery Unit is that of booking patients, following all classifications and guidelines as instructed.Tasks include but are not limited to:ensuring patient referrals and waitlist offers for surgery are processed in a timely manner, per MOH requirementssetting up and maintaining effective electronic and paper filing systems and procedures relevant to the service, enabling quick access to informationproviding excellent customer service skills by listening and interacting with stakeholders in a courteous, polite and responsive manner while adhering to relevant established protocolsensuring all ACC claims are checked on the ACC website to confirm that the claim is accepted, it is for the right body part and the right patient.About the Team/Service/LocationHealth New Zealand

Te Whatu Ora
Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities.

We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region.

We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.About youWe are looking for a new team member to carry out varied administrative duties to support the wider team, and ensure our department runs smoothly.

You will be extremely resilient, display maturity whilst making sound decisions, and have a professional can-do attitude in line with our values.Naturally, you will also have a friendly and welcoming nature and be comfortable interacting with patients and their whanau.

As an experienced administrator, you will be skilled at juggling multiple priorities, and able to remain calm under pressure.Ideally, you will bring the following skills and experience:At least three years of previous experience in a busy administration roleBe good at multitasking, and work well under pressureStrong written and verbal communication skillsExcellent word processing and data entry skills, with a strong eye for detailA flexible approach with the ability to successfully prioritise your workloadRespectful nature handling confidential and sensitive information in a professional mannerView position description.Working at Health New ZealandHealth New Zealand

Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.

We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.How to applyTo apply please click 'apply now'.
All applications must be submitted through our online careers portal by Thursday, 9 October 2025.

If you have any questions about the role, please contact Mikayla Hamilton at mikayla.hamilton@tewhatuora.govt.nzWe will review applications as received and may proceed with the recruitment process before the closing date of this advert.We only accept online applications.

Please apply via our website.

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