Manager - Hamilton - ref. g0417103

Salary: NZD$ 28-31/- per hour

At Pokeno Pizza, Pokeno we are looking for a Manager with immediate start. For detailsabout our menu you can visit our website https://www.pokenopizza.co.nz/.

As a Store Manager you will be resposnible for :

• Effectively manage the overall operations of The Pokeno Pizza store.
• Plans and coordinates the daily operations of The Pokeno Pizza Store.
• Manages and supervises staff, including hiring, training and performance evaluation.
• Oversees the preparation and presentation of food and beverages to ensure quality and customer satisfaction.
• Lead the team independently and supervise the staff for smooth routine operations of business including on different occasions or specific community events.
• Strategically plan the growth of business at a local level ensuring maximum regular casual customers at the store.
• Introduce and implement new and innovative ideas to generate revenue.
• Monitors inventory levels and orders supply as needed.
• Manages budgets and financial transactions, including cash handling and reporting.
• Ensures compliance with health and safety regulations and food hygiene standards.
• Collaborates with suppliers and vendors to negotiate contracts and ensure timely delivery of goods and services.
• Manage operations with passion, integrity and knowledge while promoting the culture and values of the Store.
• Take random customer feedback to assess their satisfaction regarding customer service and food and use the same for making changes in strategy of the business.
• Plan promotions and combos to attract customers as part of marketing.
• Provide direction to shift leaders and staff to achieve The Store goals.
• Consistently review operations and staff to identify any problems, concerns and opportunities for improvement.
• Provide coaching and feedback to front and kitchen staff and assess performance on an ongoing basis.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Manage the store to meet or exceed standards in food quality, safety and cleanliness.
• Consistently monitor product and labour costs to remain within goals.
• Train and coach staff on guest services principles and practices.
• Follow the store policies and procedures including those for cash handling and safety/security.
• Develop and implement creative solutions to areas of improvement.
• Conduct meeting with staff.

Requirements: # Age 18 years or older.

# Ability to work in a Multicultural Environment.

# Reliable and flexible to change.

Please note, this is a full-time position with roster/split shifts, including weekends. If you thinkthis is a job for you. Please apply with your CV and a Cover letter.