Telephonist/Receptionist |Telephone Officeat Health New Zealand - Te Whatu Ora Waitaha Canterbury -

Christchurch

• Christchurch Health Campus
• Telephone OfficePermanent part time working 20 hours per weekHealth New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.About the roleLocated at Christchurch Hospital the Telephone Office is thefirst point of contact for callers to six hospitals: Burwood, Christchurch,Christchurch Women's, Hillmorton, The Princess Margaret Hospital and AshburtonHospitals.

You willalso be responsible for providing reception duties as part of the services.This position is working 20 hours per week.

• 22:30, 7 days a week.As part of the Administration and Clerical Pay Equity Claimsettlement this role has been mapped to National Band 3 /Profile 3For further information about the administration andclerical pay equity settlement please follow the link below: Administrationand Clerical Pay Equity
• Te Whatu Ora
• Health New ZealandIn this role, you will be responsible for:Providing courteous and efficient service, both over the phone and face to faceHandling internal emergency calls immediately and efficiently to ensure patient safetyMonitoring hospital alarmsUtilising and maintaining our database and electronic whiteboardCommunicate any IT issues and resolve in a timely mannerOverseeing the issuing of new and replacement pagersSkills and experienceExcellent interpersonal skills
• able to relate to patients, their whānau and Te Whatu Ora Waitaha Canterbury staffAttention to detailOrganisational, time management and problem-solving skillsExcellent communication skillsAbility to work under pressure to meet deadlines Able to pick up and use new systems and technologyMicrosoft Suite Skills (Word, Outlook, Excel)Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand.

We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community.

If you have any questionsabout the role, please contact Kerri McCarthy atKerri.McCarthy@TeWhatuOra.govt.nzWe will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.