Venue Manager
Nirvaan Holdings Limited Feilding
Job Details:
Employer: NIRVAAN HOLDINGS LIMITEDLocation: Manawatu-Whanganui, New Zealand
Position type: Full-time, Permanent
Hours: Minimum 30 hours per week
Pay rate: $28.00 to $35.00per hour
Business type: TAB gaming lounge
About the role- NIRVAAN HOLDINGS LIMITED is seeking an experienced and motivated Venue Manager to oversee the overall day-to-day operations of its TAB gaming lounge in Manawatu-Whanganui.
- This is a management role responsible for staff coordination, customer service, stock control, cash handling, venue presentation, compliance, and operational performance.
- Manage the overall day-to-day operations of the TAB gaming lounge.
- Supervise staff and coordinate daily workflow to ensure smooth venue operations.
- Recruit, train, support, and supervise staff members.
- Prepare staff rosters and monitor staffing levels according to business needs.
- Ensure high standards of customer service and handle customer concerns professionally. • Monitor the presentation, cleanliness, safety, and functionality of the venue.
- Manage stock ordering, stock levels, and supply arrangements for the venue.
- Maintain records of stock, sales, and financial transactions.
- Assist with budgeting, cost control, pricing, and business performance monitoring.
- Ensure compliance with health and safety requirements and venue policies.
- Ensure compliance with liquor licensing, gaming, and other applicable operational requirements.
- Monitor cash handling, opening and closing procedures, and daily reconciliations.
- Support promotions, special events, and operational improvements.
- Work closely with the business owner to improve operational efficiency and profitability.
- Applicants must hold an NZQF Level 5 qualification or higher: OR
- Applicants must have at least two years of relevant work experience in hospitality, licensed premises, gaming lounge, bar, or venue management.
- Strong leadership and team management skills.
- Good communication and interpersonal skills.
- Strong customer service and problem-solving ability.
- Sound understanding of stock control, cash handling, and daily venue operations.
- Ability to work flexible hours, including weekends, evenings, and public holidays where required.
- Reliable, professional, and responsible approach to work.
- Please send your CV and a brief cover letter outlining your relevant qualifications and experience.
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