Team Leader Human Resources Service Hubat NZ Police - - Wellington
NZ Police Wellington
New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 15,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business' and achieve long-term change.Team Leader - Human Resources Service Hub Based at Police National Headquarters, Wellington Band I Fulltime, Permanent, Police Employee Nationally Advertised Vacancy JR 5278613 E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.
Stand at the stern of the canoe and feel the spray of the future biting at your face Mō te tūnga | About the role The People Group within the NZ Police has an exciting opportunity for a competent Team Leader to join the HR team based at Police National Headquarters.The Team Leader: HR Service Hub plays a critical role in supporting the HR Service Centre Manager as well as leading a strong team of HR Assistants who aim to deliver service excellence through commitment, collaboration, and continuous improvement.
The People Group provides advice and services to more than 15,000 employees at NZ Police. Our HR team is looking for a Team Leader HR Service Hub to provide functional leadership, supervision, and direction to the service centre hubs. The role will actively ensure that our hubs provide exemplary support and advice, and continually seeks to enhance work processes and practices to deliver on Our Business.
As well as prioritisation and allocation of work and you will provide mentoring to HR Assistants by sharing skills, knowledge, and expertise to enable them to meet their objectives. You will have demonstrated experience using reporting and analytics to understand and evaluate transaction volume, queue management and resource allocation, and will provide the HR Service Centre Manager with regular reporting for them to be kept up to date and make informed decisions.
Key Accountabilities: Lead a team (where they are geographically dispersed) Build capability amongst the team. Support the HR Service Centre Manager to provide people leadership and direction for the team. Identify problems or challenges and implement business process improvement solutions.
Manage competing demands and high workloads. Evaluate and measure team performance and be able to report on this. Work collaboratively and prioritise workflow to deliver timely services to the organisation. Identify and mitigate organisational and people risk.
Collaborate with customers through early engagement, proactive planning and shared resources. Excellent written and oral communication Manage resources to deliver planned outcomes. He aha taau e kawe mai | What you'll bring Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.
You will: Have a service mind-set with attention to detail. A strong customer service ethos Experience and solid understanding of Service Now, SAP, SuccessFactors, Microsoft applications including Word, Excel and Outlook. Using analytics to make informed decisions and recommendations to management teams.Experience leading a team. Building capability amongst our people for consistent service delivery. Whakaritenga motuhake | Special requirements This role is set at Team Leader/Manager level, this means your key purpose is to lead the activities for Our Business and enable people to deliver them.
To view the position description for this role please copy and paste this link into a new browser: https://www.police.govt.nz/sites/default/files/pd/05-2021/team_leader_human_resources_service_hub.pdf Mo tātou | About us New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety.
It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.
Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.
The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.
To view more detailed information about our recruitment process along with further details about requirements please click below link: Applicant Information Pack (External) Tono ināianei | Apply now If this position sounds like you, click apply now and submit a tailored CV.
You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made. For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers All applications must be submitted online and will not be accepted directly via email.
All applicants must have the right to work in New Zealand. Utu ā-tau | Salary This position is covered by a collective agreement and salary will commence between $102,808 and $108,894 dependent on skills and experience relevant to the role. If you are an internal applicant, you must apply internally through the police system.
You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process. Deadline for applications is 5:00 pm on Sunday 25th May 2025. Applications may be reviewed prior to the close date as well as contact made with candidates.
If you have any questions about this vacancy, please contact Recruitment Manager emma.meates@police.govt.nz
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