Recovery Administratorat Accident Compensation Corporation -
Kickstart a meaningful career in 2026!Full
- time, permanent roles based in Wellington (Thorndon)Join an organisation that supports your growth and developmentAbout us | Mō mātou ACC exists to support people
- we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.
You can find more about ACC and the work we do here.
About the role | Mō te tūranga mahi We are recruiting for the Level 1 Recovery Administrator role.As a member of the administration team, you will arrange referrals, set up supports and communicate with the providers on behalf of our Recovery teams.
Some of the variety of tasks you could complete are:Actioning requests for accommodation and transport to maximise client independenceArranging support services, mobility aids, and equipmentLiaising with our providers to arrange important client assessmentsSourcing medical notes from healthcare practitionersRespond to any official information requestsThis is a key role'as you are providing the mechanisms which ensure our clients receive effective'rehabilitation and subsequent return to independence.
This role has a set start date of 7 April 2026 and requires set working hours during the initial training period.Hours will be discussed during the interview process to ensure alignment with candidate availability.
About you | Mōu Experience working in an administration role would be advantageous, but not compulsory.
We value potential and growth over perfection, so if you meet the below criteria and you're enthusiastic about learning and contributing, we want to hear from you!You have attention to detail in handling customer information
- you can work at pace with accuracyYou have great communication skills (verbal and written)
- you confidently communicate with internal teams and external customersYou possess a can-do attitude
- you are someone who is always keen to get stuck in and do the mahiYou are a keen problem solver
- you will be a forward thinker and look to be proactive in finding solutions when you face challengesYou are confident with technology
- you will be able to operate effectively in a digital environment with a wide range of technology systems and toolsWorking at ACC | Mō ACC At ACC, we embrace the rich tapestry of Aotearoa New Zealand's cultures and are dedicated to providing equitable opportunities.
We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities.
It is important to us that people are free to be themselves at work.To encourage this we have employee networks to support our colleagues from diverse backgrounds.
The appointing salary for this role is $60,486 and we offer an additional 9% superannuation contribution.
ACC offer a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like 0% contribution required by you, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.
How to apply |'Me pēhea te tuku tono Please attach your CV and cover letter telling us why you would be a great fit and what you would bring to the role.Applications will close at 11.59pm on Sunday 25 January 2026 and can only be accepted when submitted through our ACC Career Website.
If you encounter accessibility issues when submitting your application, or if you have any questions about the role please email hrhelp@acc.co.nz with the role title and location in the subject line.