Full-Time Head Waiter/Waitress - Duty Manager

placeTimaru calendar_month 

Join Our Team at Jack Rabbit Café & Bar!

Located in the heart of stunningLake Tekapo, Jack Rabbit Café & Bar is a modern, vibrant venue offering delicious food, great coffee, and warm hospitality with one of the best views in New Zealand.

We’re looking for an enthusiasticFull-Time Food & Beverage Attendantwho already holds aDuty Manager’s Certificate.

About the Role

TheF&B Attendantis responsible for delivering exceptional customer service and ensuring smooth daily operations across our café, bar, and events.

This role requires flexibility, attention to detail, and the ability to perform efficiently in a fast-paced, team-oriented environment.

You’ll report directly to theRestaurant Managerand collaborate closely with theOperations, Front Office, and Housekeepingteams.

Key Responsibilities

Customer Service & Table Service
  • Greet guests warmly and deliver an excellent dining experience
  • Take orders, serve food and beverages, and maintain tidy tables
  • Handle customer feedback professionally and promptly
Bar & Beverage Service
  • Prepare and serve alcoholic and non-alcoholic drinks
  • Ensure responsible service of alcohol (Duty Manager level)
  • Maintain cleanliness and stock levels in the bar area
Events, Groups & Buffets
  • Set up, serve, and pack down group meals and events
  • Cater to various dietary needs and preferences
  • Keep buffets stocked, fresh, and appealing
Cash Handling & Inventory
  • Process cash and card transactions accurately
  • Assist with end-of-shift balancing and stock management
Cleaning & Sanitation
  • Follow all hygiene and safety standards
  • Maintain a clean and organized workspace at all times
What We’re Looking For
  • Duty Manager’s Certificate (required)
  • Previous food & beverage or hospitality experience (required)
  • Strong communication and customer service skills
  • Ability to work in a fast-paced team environment
  • Positive attitude and reliability
  • Must have the legal right to work in New Zealand
Why Join Us
  • Work in one of New Zealand’s most scenic destinations
  • Supportive, friendly team and great workplace culture
  • Staff perks and discounts
  • Our team gets together socially often — we work hard and have fun together!
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