Secretary/Administrator | Hillmorton Health Campusat Te Whatu Ora - Health New Zealand Waitaha Canterbury -

Christchurch

• Hillmorton Health CampusService: Forensic Community Team, Forensic Mental Health Service (FMHS)Full time permanent position working 40 hoursper week Monday to Friday Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.About the roleWe are seeking a highly organised and professional SecretaryAdministrator to join our Forensic Community Team at Hillmorton Hospital.

• FINAL(tewhatuora.govt.nz) Key Responsibilities:Customer ServiceDeliver excellent customer service to patients, clinicians, and service usersAlways maintain patient confidentiality and privacyClinical Program SupportEnsure timely and accurate data entryCommunicate clearly and efficiently with relevant stakeholdersSeek clinical guidance when required, especially for referral queriesCommunication and Team SupportRole model professional and positive behaviours in all interactionsContribute to a supportive, high-functioning team environmentMaintain clear, open, and responsible communicationHandle all matters with discretion and maintain confidentialityDemonstrate sensitivity when interacting with individuals accessing the serviceTake, circulate, and action meeting minutes appropriatelyAdministrative DutiesSupport the Clinical Manager as required with general service provisionTake initiative and carry out duties competently and efficientlyTraining and SupportRequest training or support through the Clinical Manager when neededProvide support and training to others when directedQuality and ComplianceParticipate in quality activities and help identify areas for improvementAdhere to organisational and divisional policies and proceduresAbout youEssential Skills and Experience:Strong customer service skills with a people-focused approachTechnically confident; able to pick up new systems and software quicklyExcellent organisational, time management, and problem-solving skillsHigh levels of accuracy and attention to detailAbility to meet deadlines and work independentlyStrong team player who collaborates effectivelyIntermediate to advanced Microsoft Office skills (Word, Outlook, Excel)High-speed typing (60
• 70+ WPM) with strong accuracy, including Dictaphone typingExperience in organising and minuting meetingsExcellent written and verbal communication skillsProactive and perceptive approach to administrative workDesirable Attributes:Previous administrative experience in a healthcare environmentAwareness and sensitivity to diverse cultural backgroundsKnowledge of medical terminologyFamiliarity with hospital systems (e.g.

SAP, Health Connect South, Winscribe, ORACLE)This role is essential to the smooth functioning of theForensic Community Team and offers an opportunity to contribute meaningfully tomental health services in Canterbury.

We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities.

• apply now.
• All applicationsmust be submitted through our online career
• s portal.

If you have anyquestions about the role, please contact Kerri McCarthy atKerri.McCarthy@TeWhatuOra.govt.nzWe will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.