Service Foreman – Albany, Auckland
Full-Time | Join a Close-Knit, High-Performing Team
We are seeking an experienced and motivated Service Foreman to join our busy Albany workshop. This is a hands-on leadership role within a supportive, close-knit team, where your technical capability and people leadership will directly influence the quality of service our customers receive.
About the Role
As our Service Foreman, you will oversee day-to-day workshop operations while also providing leadership to our front-of-house Service Advisors. You will work closely with sales staff and management to ensure a smooth workflow and a consistently superior customer experience across the dealership.
Key Responsibilities- Lead and support the workshop team and Service Advisors;
- Carry out vehicle diagnostics, servicing, and repairs;
- Manage daily workflow, job allocation, and quality control;
- Provide technical guidance and mentoring to technicians;
- Oversee WoF inspections and ensure all compliance requirements are met;
- Collaborate with sales staff and management to ensure clear communication and a unified customer experience;
- Support continuous improvement in processes, efficiency, and customer satisfaction; and
- Maintain a safe, organised, and productive workshop environment
- Qualified Mechanic (trade certified);
- Current WoF Issuing Authority;
- Proven staff management or team leadership experience;
- Strong diagnostic and problem-solving capabilities;
- Ability to lead both workshop and front-of-house staff;
- Excellent communication and customer service skills;
- Strong organisational and time-management abilities; and
- A commitment to teamwork, safety, and high-quality outcomes.
- A friendly, collaborative, and close-knit working environment
- Competitive remuneration based on experience
- Ongoing training and professional development
- A stable, long-term career opportunity with room to grow
If you’re a skilled mechanic with leadership experience and thrive in a role where both customer service and technical excellence matter, we’d love to hear from you. You must be able to start immediately and already be residing in New Zealand.
Apply now with your CV and a brief cover letter.