Service Delivery Lead - Fixed Term Contract
Fixed-term contract for 7 months/ Full-time
- Competitive salary and highly impactful role – you will make a significant contribution to our success
- Wellington North team - from Wellington Central up to Tawa area
Lead and deliver high-quality Supported Independent Living Services, creating a meaningful impact on the lives of disabled people.
About Us
Community Connections is a community-based disability support provider operating across much of the North Island. Our vision is an inclusive Aotearoa where disabled people live the lives they choose, are fully valued, and participate as equal citizens.
We are an Equal Employment Opportunities employer and proudly embrace diversity in all its forms. We are committed to Te Tiriti o Waitangi, the UNCRPD, and the NZ Disability Strategy.
We warmly encourage applications from people with lived experience of disability or mental health, Maori, Pasifika, LGBTQIA+ communities, and people from diverse backgrounds
About the role
The Service Delivery Lead plays a crucial role in achieving the best outcomes for the individuals we support by managing our Supported Independent Living team in the Wellington North area, which extends from Wellington Central to Tawa. This is achieved through quality assurance, effective team leadership, coaching, and supervision.
In this role, you will collaborate closely with your team and the General Manager to plan and deliver exemplary services. You will provide practical support, oversight, and coordination to service delivery teams, ensuring they are well-equipped to assist individuals in working towards their personal goals and aspirations.Additionally, you will continually explore innovative ways to enhance services and improve outcomes for those we support.
This role requires strong leadership, problem-solving, and collaboration skills to drive high-quality service delivery and meaningful impact in the lives of the people we support.
This is a fixed-term role that runs from 13th April 2026 to December 6th 2026.
If you would like to learn more about our Services, please visit our website by clicking on the link below:
https://connections.org.nz/services
What you will bring
We are looking for someone with a strong commitment to respecting the rights of disabled people and supporting them. You will be a strong operational leader committed to developing, coaching, and supporting staff to ensure that their skills and knowledge base continue to grow.You will have a strong alignment with our purpose, vision, values, and Mana Wairoa.
To be considered for this position, you will need the following qualifications and experience:
Essential- Relevant tertiary qualification (minimum Level 7) e.g. bachelors in management, nursing, social services, psychology, or commensurate experience
- Relevant work experience, including at least two years experience in the health and disability or social services sector
- At least one year’s experience in leading and managing teams
- Proven experience working with multiple stakeholders both internally and externally
- Strong verbal and written communication skills
- Strong interpersonal skills and proven ability to create effective working relationships
- Ability to pick up new processes and a range of IT systems, including systems such as Google Apps and Microsoft 365
- Ability to work to tight deadlines and to multi-task
- Proven experience in managing people's performance
- Willingness to participate in an after-hours on-call roster
- Experience working with diverse cultures
- Expertise in planning and delivering services that are centred around people who use our services
Why join us
At Community Connections, we provide a supportive team environment where you can work alongside like-minded individuals who are passionate about making a positive impact on the community we support. Our organisation is proud to be diverse and inclusive, where every team member is valued and respected.
We value your dedication and hard work, and in return, we offer a range of benefits:
- Competitive remuneration
- Five weeks of annual leave-pro rata
- Flexible working arrangements
- The opportunity to join a great organisation and do meaningful work
Please note
We will only consider applicants with the legal right to work in New Zealand. Applicants must be willing to undergo Police and Oranga Tamariki checks, hold a full New Zealand driver's licence and be willing to travel.
If you would like to learn more about this role or request a job description, please email yassmin.lomeli@connections.org.nz