Remote Travel Advisor
We are looking for a passionate and detail-orientedRemote Travel Advisorto join our growing team. In this role, you will assist clients with planning and booking unforgettable travel experiences from the comfort of your home. If you have a love for travel, a commitment to exceptional customer service, and a desire to help others explore the world, we’d love to hear from you!
Key Responsibilities:
Client Consultation:Engage with clients via phone, email, and virtual meetings to understand their travel preferences, needs, and budget.
Itinerary Planning:Design customized travel itineraries that include flights, accommodations, cruises, excursions, and more.
Booking Management:Handle all aspects of travel reservations, changes, and cancellations using online booking platforms and supplier portals.
Customer Support:Provide timely and courteous support before, during, and after travel, resolving any issues that arise with professionalism.
Product Knowledge:Stay current on travel destinations, policies, packages, and promotions to offer informed recommendations.
Sales & Upselling:Promote upgrades, travel insurance, add-ons, and exclusive deals to enhance the client’s experience.
Administrative Tasks:Maintain accurate records of client profiles, payments, confirmations, and communications.
Relationship Building:Develop and nurture long-term relationships with clients to encourage repeat business and referrals.
Qualifications:
- Prior experience in travel, hospitality, sales, or customer service is preferred but not required.
- Passion for travel and helping others plan memorable trips.
- Excellent verbal and written communication skills.
- Ability to work independently in a remote environment.
- Strong attention to detail, organizational skills, and problem-solving ability.
- Familiarity with travel booking systems or willingness to learn quickly.
- Bilingual a plus (not required).
Perks & Benefits:
- Work from anywhere with flexible scheduling.
- Access to travel industry discounts and training.
- Potential for commission and performance-based bonuses.
- Ongoing mentorship and professional development opportunities.