Contact Centre Manager Jobs
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DatacomWellington
A dynamic technology service provider in Wellington is seeking a Contact Centre Manager. In this role, you'll lead a collaborative team dedicated to exceptional customer outcomes while overseeing operations in a BPO contact centre.
Your tasks...
DatacomWellingtonworkable.com
and frontline contact centre staff.
• Coach and support Team Leaders in their roles and career development.
• Monitor performance, recommend improvements, and implement action plans.
• Maintain strong time management and administrative processes.
• Ensure...
New Zealand GovernmentWellington
with imperfect information, and leading large teams through changing conditions. You'll bring:* Proven experience leading large, operational teams in complex, regulated, or customer'facing environments* A strong proven background in contact centre management...
New Zealand Transport AgencyWellingtonjobs.govt.nz
As Manager Customer Contact Channels - Travelling, you'll lead the day'to'day delivery and optimisation of NZTA's customer contact channels that support people travelling New Zealand's roads. The role sits at the centre of a high'volume operation, handling 7...
DatacomWellington
About the role
As the Contact Centre Manager, you’ll join a tight‑knit, collaborative team that values diverse working styles and shares a strong commitment to delivering exceptional customer outcomes. You’ll lead with flexibility, agility...
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