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place and your people, please read on.
About the role
We are seeking a Customer Relations Co-ordinator to provide customer relations support across our four WDC customer sites - Te Iwitahi (Civic Centre), iSite, Clapham Clocks National Museum and our...
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Workshop Administrator and Support Person
Auckland | www.trademe.co.nz |
Cyclespot Auckland Group is seeking a motivated workshop administrator and support Person to be part of our service/ administration team.
The successful applicant will ideally have experience in a similar industry and be experienced in customer relations.
The successful applicant will have:
• Excellent communication skills.
• Good analytical skills.
• Attention to detail and excellent planning, and organisation skills.
• The ability to relate positively to customers, peers, and suppliers.
• An awareness of the health & safety legislation and compliance requirements.
• The ability to work under pressure.
• Use and maintain computers to monitor daily operations.
• Utilise new systems or processes that are implemented by our brands
• Accuracy and an eye for detail.
Your key responsibilities:
• Responsible for the first point of contact within the Service Department for customer enquiries/bookings/emails/phone calls.
• Book in service work
• Build customer relationships and ensure that our customer experience and service is a priority.
• Respond to all customer questions and enquiries in a timely manner.
• Implement, communicate, and monitor customer satisfaction standards.
• Monitor the technician’s workflow, repair orders and ensure the brand standards are implemented.
• Follow all Branch policies and procedures.
This is a fulltime role working Monday to Friday with alternate Saturdays.
Experience in the automotive industry is an advantage, and pay rates will be reflective of skill & experience. Only applicants with a NZ drivers licence, NZ residency or a valid NZ work visa will be considered for this position.
If you are passionate about motorcycles, and you want to represent the best brands and be part of the largest motorcycle dealership in the country, please send your CV by email to Nick Lewis at nick@cyclespot.co.nz
The successful applicant will ideally have experience in a similar industry and be experienced in customer relations.
The successful applicant will have:
• Excellent communication skills.
• Good analytical skills.
• Attention to detail and excellent planning, and organisation skills.
• The ability to relate positively to customers, peers, and suppliers.
• An awareness of the health & safety legislation and compliance requirements.
• The ability to work under pressure.
• Use and maintain computers to monitor daily operations.
• Utilise new systems or processes that are implemented by our brands
• Accuracy and an eye for detail.
Your key responsibilities:
• Responsible for the first point of contact within the Service Department for customer enquiries/bookings/emails/phone calls.
• Book in service work
• Build customer relationships and ensure that our customer experience and service is a priority.
• Respond to all customer questions and enquiries in a timely manner.
• Implement, communicate, and monitor customer satisfaction standards.
• Monitor the technician’s workflow, repair orders and ensure the brand standards are implemented.
• Follow all Branch policies and procedures.
This is a fulltime role working Monday to Friday with alternate Saturdays.
Experience in the automotive industry is an advantage, and pay rates will be reflective of skill & experience. Only applicants with a NZ drivers licence, NZ residency or a valid NZ work visa will be considered for this position.
If you are passionate about motorcycles, and you want to represent the best brands and be part of the largest motorcycle dealership in the country, please send your CV by email to Nick Lewis at nick@cyclespot.co.nz
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