Sales Support and Admin Role
Auckland | www.trademe.co.nz |
We are seeking an Administration/Sales Support person for a busy Transport company based in Penrose.
We are needing someone with a bright, bubbly and can-do attitude.
This role is an important position designed to assist the Auckland Branch to be more efficient in their responsibilities. This role provides administrative support to our Management, Sales and Customer Service teams to free up their time and allow them to maximise service levels to our customers through the smooth operation of a number of administrative tasks.
This is a position of responsibility and requires a high level of experience and maturity.
Responsibilities & Duties
• Support the Management, Sales, and Customer Service teams
• Answer phone calls, and respond to or distribute incoming emails.
• Manage and create reports for customers on a monthly basis for accurate delivery reports.
• Communicate and coordinate with the internal team.
• Produce quotes and proposals.
• Support branch management with administration duties.
• Provide superior customer service and ensure client satisfaction.
• Create positive customer relationships.
• Assist with management of claims, including investigation and solution.
• Report and investigate outturns, lost freight, claims, and anomalies.
• Be proficient using the FME and BOS systems.
• Comply with customer contract obligations.
• Deal with problems / issues appropriately and promptly.
• Follow all lawful instructions given by the company.
• Ensure all regulatory compliance.
• Assist when required in other parts of the company.
• Proactively address issues and initiate actions to prevent reoccurrences.
Skills & Qualifications
• Good computer skills including Microsoft Office.
• Excellent time management and multi-tasking attributes.
• Outstanding organisational, oral, and written communication skills.
Characteristics
• High attention to detail.
• Articulate, professional, and immaculately presented.
• Honest and reliable.
• Team orientated.
• Able to use initiative.
• A great sense of humour.
This role is 7am - 4:30pm Monday to Friday
The payrate is: $25-$28PH based on experience
This is a temp-perm position
If this sounds like you please send your CV to hayley@hirestaff.co.nz
We are needing someone with a bright, bubbly and can-do attitude.
This role is an important position designed to assist the Auckland Branch to be more efficient in their responsibilities. This role provides administrative support to our Management, Sales and Customer Service teams to free up their time and allow them to maximise service levels to our customers through the smooth operation of a number of administrative tasks.
This is a position of responsibility and requires a high level of experience and maturity.
Responsibilities & Duties
• Support the Management, Sales, and Customer Service teams
• Answer phone calls, and respond to or distribute incoming emails.
• Manage and create reports for customers on a monthly basis for accurate delivery reports.
• Communicate and coordinate with the internal team.
• Produce quotes and proposals.
• Support branch management with administration duties.
• Provide superior customer service and ensure client satisfaction.
• Create positive customer relationships.
• Assist with management of claims, including investigation and solution.
• Report and investigate outturns, lost freight, claims, and anomalies.
• Be proficient using the FME and BOS systems.
• Comply with customer contract obligations.
• Deal with problems / issues appropriately and promptly.
• Follow all lawful instructions given by the company.
• Ensure all regulatory compliance.
• Assist when required in other parts of the company.
• Proactively address issues and initiate actions to prevent reoccurrences.
Skills & Qualifications
• Good computer skills including Microsoft Office.
• Excellent time management and multi-tasking attributes.
• Outstanding organisational, oral, and written communication skills.
Characteristics
• High attention to detail.
• Articulate, professional, and immaculately presented.
• Honest and reliable.
• Team orientated.
• Able to use initiative.
• A great sense of humour.
This role is 7am - 4:30pm Monday to Friday
The payrate is: $25-$28PH based on experience
This is a temp-perm position
If this sounds like you please send your CV to hayley@hirestaff.co.nz
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