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Client Relations Manager

Auckland | jobspace.co.nz |
As a result of continued growth, our client is looking for a motivated, higher performer to join their dynamic team as a Client Service Manager. The Client Relations Manager is a key part of the team to deliver clients a great experience and meet client’s needs.

This job is required to perform: (specific duty tasks)
 •  Provide support and resolution for all clients through collaboration with internal functions
 •  Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face.
 •  To increase company’s brand awareness and brand loyalty through customer relations.
 •  Utilise new offers and promotions to relevant customers
 •  Manage the client process from introduction to post settlement care
 •  Prepare, submit, and follow through on loan applications
 •  Liaise with multiple stakeholders to ensure the client outcomes are delivered
 •  Database management

Job requirement:

Applicant must meet following requirement to apply for this job
 •  Exceptional customer service and communication skills
 •  Diploma degree or above
 •  At least 3 years relevant work experience

Minimum hours per week: 30 hours
Maximum hours per week: 40 hours

Vacancy number:1