Customer Service and Warehouse Assistant

• Team player with customer service skills looking for your next role?
• Company phone + growth opportunities
• Join a small and supportive team in Hobsonville

We're a small, close-knit team that loves what we do, and we're on the lookout for a Customer Service and Warehouse Assistant who's not only a high performer but also brings great energy and a good sense of humour to the mix. If you're someone with emotional intelligence, clear and confident communication skills, a "can do" attitude, and the ability to lift others up, you'll fit right in with us.

This is full time role with flexible hours, but likely working between 9am-5pm Monday to Friday.

• Act as the "customer service guru," delivering exceptional support to customers, suppliers, and the internal team.
• Provide "best in class" service via phone, email, and in person for all order and delivery enquiries.
• Receive, unpack, and inspect incoming goods promptly and accurately.
• Prepare and dispatch customer orders with correct documentation and on-time delivery.
• Book and coordinate freight with local contractors.
• Carry out general warehousing duties, including stock handling, quality checks, and maintaining branch standards (cleanliness, stock presentation, shelving).
• Support stocktakes and regular inventory counts.
• Assist our Commercial Finance Manager, Managing Director and National Sales Manager as required.

• 2 years' recent customer service experience, with warehousing experience advantageous
• A valid driver's licence (minimum Restricted).
• Strong communication skills, a positive attitude, and attention to detail (especially with numbers).
• Confidence working with ERP/CRM systems and intermediate Microsoft Office skills (Teams, Excel, Word, PowerPoint).
• Ability to work quickly, accurately, and follow instructions.
• Excellent computer skills, including cross-checking data against incoming orders.
• Physical fitness to handle some heavy lifting (up to 30kg).
• Strong written and verbal English skills.
• Willingness to undergo and pass a drug and alcohol test.
• A genuine interest or knowledge in the electrical trade/parts industry (advantageous).

• Full training provided
• Opportunities for career progression
• Company mobile phone
• Free onsite parking

If you feel you would be a good fit, please apply now through our online application form.

Please Quote Reference Number 13735