Office administrator - ref. s33099823

placeNew Plymouth calendar_month 
JAKM Limited is a telecommunications company specializing in the installation, maintenance, and management of fiber optic cable networks. We are committed to providing reliable, high-speed internet solutions to residential and commercial clients.

As part of our ongoing growth, we are looking for a detail-oriented and proactive Administrator to join our dynamic team and help streamline operations and administrative functions.

Key Responsibilities:

Administrative Support: Provide day-to-day administrative support to the management and operational teams, including organizing schedules, meetings, and managing communications with clients, contractors, and vendors.

Document Management: Oversee the maintenance of project documentation, contracts, and client records, ensuring all information is accurate, up-to-date, and easily accessible.

Project Coordination: Assist in coordinating fiber optic installation projects by liaising with project managers, technicians, and clients to ensure smooth operations and timely completion of installations.

Financial Oversight: Track and manage budgets for ongoing projects, including processing invoices, preparing financial reports, and assisting with cost control and billing inquiries.

Inventory Management: Monitor the stock of equipment and materials needed for installations, working closely with suppliers to ensure timely delivery of necessary resources.

Customer Relations: Serve as a point of contact for clients, answering inquiries, addressing concerns, and ensuring a high level of customer satisfaction.

Compliance and Reporting: Ensure adherence to industry regulations and standards, as well as company policies. Assist in preparing reports for management on operational performance, project progress, and any challenges faced.

Team Support: Collaborate with the HR department to manage staffing needs, schedules, and assist in onboarding new employees and contractors.

Problem-Solving: Address operational issues that arise, providing effective solutions to minimize disruptions and ensure projects stay on track.

Experience and Skills Required:
Education: A degree in Business Administration, Project Management, or a related field is preferred, though not mandatory.
Experience: At least 1-2 years of experience in an administrative or operations role, preferably within the telecommunications or construction industry.
Project Management: Familiarity with project management tools and practices. Experience coordinating multiple projects simultaneously is a plus.
Technical Knowledge: A basic understanding of telecommunications infrastructure, particularly fiber optics, is desirable but not required.
Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with both internal teams and external clients.
Organizational Skills: Strong attention to detail and ability to manage multiple tasks and deadlines efficiently.
Problem-Solving Ability: Ability to identify issues and provide effective solutions in a timely manner.
Tech Savvy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and familiarity with project management software (e.g., Asana, Trello) and financial management tools is a plus.

Customer Service: A strong customer-focused attitude with experience handling client relations and inquiries.

Why JAKM Limited?
Competitive salary and benefits package.
Opportunities for career growth and advancement in the telecommunications industry.
A dynamic, supportive work environment with a focus on innovation and excellence.

If you're an organized, proactive individual with a passion for telecommunications and project management, we invite you to apply and be part of our growing team at JAKM Limited.

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