Hotel Night Auditor

Type: Part Time / Permanent

We operate two central Wellington hotels (The Cambridge Hotel and Trinity Hotel), so occasional cross-site support may be needed.

What you’ll do:

• Welcome and assist guests with late check-ins, early check-outs, and overnight queries
• Monitor reservations, handle walk-ins and phone/email enquiries
• Balance and reconcile daily banking and reports
• Run the end-of-day procedures (DAY END)
• Perform basic front desk admin and ensure all overnight tasks are completed to a high standard
• Conduct regular security checks throughout the property
• Cleaning and lobby upkeep
• Communicate any key updates to day shift, housekeeping, or maintenance teams

You’ll be a great fit if you:

• Are confident working solo overnight
• Are friendly, calm under pressure, and enjoy helping people
• Have strong attention to detail and excellent time management
• Are computer savvy and comfortable with admin tasks
• Have hotel front desk or reception experience (ideal, but not essential)
• Have a good understanding of written communication (emailing guests, recording notes)
• Are flexible and happy to support the wider team when needed

Bonus points for experience with:

• Mews PMS (Property Management System)
• SiteMinder (Channel Manager)
• Microsoft Excel/Word

• Guaranteed regular hours with potential for extra shifts
• Staff discounts on food, beverage & accommodation across both hotels
• Opportunities for progression and cross-training within the group
• Supportive and welcoming team environment
• Central Wellington location, close to public transport

Please send your CV, a short cover letter, and include your references and visa status to: Caleb – Hotel Manager

• bookings@cambridgehotel.co.nz

Applicants must have the legal right to work in New Zealand.

If you have any questions about the role, feel free to reach out — we’d love to hear from you.