Retail Supervisor
Location: Hamilton, NZ
Full-Time Permanent | $30-35 Per Hour | Immediate Start Available
Join one of New Zealand’s leading heavy transport engineering companies! MTE is looking for a hands-on, customer-focused Retail Supervisor to lead our retail operations and parts sales team. If you’re passionate about trucks, trailers, and high-performance transport solutions — and love helping customers get what they need — this could be the perfect opportunity for you.
About the Role:
As our Retail Supervisor, you’ll be responsible for overseeing daily retail operations at our busy parts counter. You’ll lead a small team, drive sales, manage stock and displays, and ensure every customer receives expert support and great service — whether they’re a long-time fleet operator or a first-time buyer.
Key Responsibilities- Supervise and support retail and front counter staff
- Assist customers with parts enquiries, sales, and product selection
- Ensure store presentation, stock levels, and displays are well maintained
- Work with the warehouse team to manage stock replenishment and inventory accuracy
- Provide technical advice on trailer parts and accessories
- Process sales and customer orders accurately and efficiently
- Contribute to promotions, pricing, and merchandising
- Maintain a safe, tidy, and customer-friendly environment
- Minimum of 2 years of proven retail or parts counter experience (automotive or transport industry preferred)
- Strong leadership and people management skills
- Great communication and a customer-first attitude
- Technical knowledge of trucks, trailers, or heavy transport equipment is a strong advantage
- Reliable, organised, and confident working in a fast-paced environment
- Basic computer literacy (POS, inventory, invoicing systems)
- Full-time, stable role in a well-established and growing NZ company
- Supportive team environment and opportunities to develop
- Great location and workshop facility in Hamilton
- Be part of a brand that powers NZ’s transport industry
- Minimum 50 Hours per week.
About MTE
Modern Transport Engineers (MTE) is a trusted leader in New Zealand’s heavy haulage industry. From cutting-edge trailers to genuine OEM parts, MTE’s reputation is built on performance, innovation, and unmatched service.
Apply now and lead from the front!