Restaurant Manager
We truly believe in hospitality as a viable career option and are doing all we can to ensure it is. Twenty Seven Steps is located in Central Christchurch on New Regent Street and just celebrated it's 10th birthday this year. It is complimented by our wine bar ‘Downstairs’ located underneath us.
Our focus is delicious food & wine alongside cracking service. Our wine list is a diverse and everchanging ‘beast’ from international natty drops, local icons, and everything in between.
Are we looking for you? We are looking for someone to take ownership of Twenty Seven Steps, run it right and have fun whilst you (?) are doing it. You are the face of our team. You greet everyone walking through the door like an old friend. you are someone who leads from the front, looks after customers and staff alike, hustles the tables, anticipates needs and truly understands a good night's service.You are not afraid to get your hands dirty as it is a service dominant role. Empathy and kindness in your leadership style is needed and excellent communication is essential. Meeting staff cost targets doesn't faze you and of course you need to know about wine.
This could be through experience or formal education ie. WSET. Organising functions & writing rosters are the main admin components alongside staff training.
Knowledge around spirits and beer compliment your passion for wine but you have a great Bar Manager to help with this side. Relationships with suppliers are important and we have some great friendships with local vineyards. Clear communication and experience are essential along with a valid DM Cert.You are here for solutions, not problems and have an understanding of budgets. You also have strong support from committed owners. Posbiz & Loaded knowledge is an advantage. Again, service is the focus. We are open Monday through Saturday nights with the odd lunch function.
We are gearing up to 7 day trading. Your guaranteed hours a negotiable. Currently the job sits between 35-42 hours.
In a nutshell, all we've talked about above and excellent hygiene, punctuality, reliability, kindness and hustle. You must be able to present in Christchurch for an interview and have the right to work in Aotearoa legally.
We are always here for hiring the human, not the role and are gearing up for summer so there are multiple FOH / bar roles available - email us!
Please ensure there is a cover letter in your application specifying why you would love to come and work with us and a CV with your experience & skills. We are excited to meet you.