Carer Support & In-Home Assessor
Carer Support & In-Home Assessor
Location: Remote (with some in-person assessments in Christchurch and Tauranga)Position Type: Contractor (Flexible Hours)
Reports To: Care Manager
Tools Used: Connecteam, Google Suite
About Home Carers (homecarers.co.nz)
Home Carers is a Christchurch and Tauranga-based home care agency that helps older people live comfortably and independently in their own homes. Since 2014, we’ve provided compassionate, reliable care and matched each client with the right carer based on their needs and preferences.We’re proud of our strong reputation — and even prouder of the people who make it possible.
This role is all about supporting our carers and ensuring new clients receive the right care from the start. You’ll be a key team member helping maintain quality, trust, and wellbeing on both sides.
Purpose of the RoleThis combined role includes two key areas:
Carer Support – acting as the first point of contact for our caregiving team, offering practical support, emotional reassurance, and onboarding guidance.
In-Home Client Assessments – visiting new clients in their homes (or hospital) to assess their needs and preferences, then reporting back to help create tailored care plans.
This is a flexible, independent role for someone who enjoys talking to people, solving problems, and making a meaningful difference.
Key Responsibilities- Carer Support
Provide emotional support and help resolve day-to-day issues
Support with onboarding new carers (documents, induction, orientation)
Conduct periodic check-ins to maintain morale and gather feedback
Track carer compliance (First Aid, Police Check, etc.)
Collaborate with the Care Manager on roster queries or changes
- In-Home Assessments
Use our standardised assessment form to evaluate physical, emotional, and practical care needs
Ask thoughtful questions and listen carefully to understand family expectations
Write up and submit a clear, accurate summary of each assessment
Liaise with the Care Manager and Owner to ensure smooth handover and care planning
Ideal CandidateQualified in healthcare or aged care — ideally a Registered or Ex Nurse, or someone with significant experience in aged care, disability support, or community health
Comfortable conducting client assessments and using clinical judgement to inform care planning
Warm, empathetic, and an excellent listener
Highly organised and reliable, with a strong sense of initiative
Confident talking to both elderly clients and health professionals
Familiar with (or willing to learn) digital tools like Connecteam and Google Doc
A background in caregiving, nursing, social work, or allied health is highly valued
Must have a valid driver’s licence and access to transport for home visits in Christchurch
Working ConditionsContractor position with flexible hours — suited to someone who enjoys autonomy and meaningful, occasional work
Work from home, with occasional travel to client homes in Christchurch for assessments
Current workload is variable: this is an early-stage support role, so some weeks may be very quiet. It’s expected to grow as we onboard more clients and carers
Payment structure: $80 per completed client assessment, plus mileage ($1.04 p/km)
Monthly retainer of $100–$150 to ensure availability for carer support and onboarding (even if not used)If carer support tasks exceed approx. 4 hours/month, then $30/hour will be paid for any approved time beyond the retainer
We anticipate increased hours and compensation as client numbers grow
You will be supported by our Care Manager and will work closely with our core team
What We ProvideGuidance from our Care Manager
A welcoming and supportive team culture
The chance to make a real difference to people’s lives
Flexible, meaningful work that fits around your lifestyle