Community Support Worker

Seeking L2, 3, or 4 NZQA Health and Wellbeing support workers

• High level of complex support needed

Care on Call is passionate about supporting people in the community and we take pride in the personalised service we deliver to clients and the staff we work with.

We are seeking a well-spoken, positive, and empathetic individual who understands the complexities of challenging behaviours and can offer patient, thoughtful support—particularly on difficult days.

Location around Tauranga, but ideally candidates who are based in Pyes Pa, Hairini, Oropi, Otumoetai, Bethlehem.

We are seeking a fantastic support worker who has:

• A background in mental health care and/or addiction support.
• Demonstrated ability to support clients with complex needs, maintain professional boundaries, and respond calmly in challenging situations.
• A healthy and fit lifestyle, capable of meeting the physical and emotional demands of support work.
• The ability to provide full support with transfers, positioning, and daily care tasks. Staff must be comfortable providing complete physical assistance.
• Life experience - mature, grounded, and reliable.
• Availability to cover some weekend shifts.
• Flexibility to take on a variety of shift lengths (3 - 6 hours) as well as sleepover shifts.
• Willingness to work across multiple client homes or community settings.

What we need from you:

• Have consistent and long-term availability (we like to ensure continuity with our clients)
• A current, clean full driver's licence
• Minimum of Level 2 Health and Wellbeing (or equivalent)
• The legal right to work in NZ
• Previous experience as a caregiver/support worker with similar clients
• To be reliable, punctual, honest and caring

What we can offer you:

• 24/7 support and a local office and manager
• Access to some of the latest technology and resources available within the healthcare sector
• Great hourly rates in line with the pay equity settlement
• Annual leave, sick leave, and Kiwisaver contributions on top of your hourly rate
• Access to a range of training resources and support to achieve NZQA-recognised qualifications
• Comprehensive induction and personalised client training.
• Free yearly flu vaccinations
• Access to a free mobile smartphone (if required). Some conditions do apply
• A company that values and supports you. We aim to get to know each staff member personally so you will never be just a number with us.

If you fit the above requirements, please apply with your CV today!

Please note only support workers currently living in Tauranga with qualifications will be shortlisted.