Customer Service / Internal Sales
You will work with customers and the sales team to plan and implement the contract supply, with directly delivered products and branch supply as required to supplement. You will communicate with manufacturing and logistics about the delivery plan and any issues during the fulfilment phase.
**Key responsibilities include:**- Responding to customer inquiries via email and phone
- Processing customer orders in a timely manner
- Providing internal sales support for the Account and Product Managers
- Supporting the sales team to provide customer quotes
- Liaising closely with the manufacturing and logistics teams regarding delivery schedules
- Proven experience in an internal sales/customer services role - pricing experience is advantageous
- Computer literate with Microsoft Office
- Demonstrated high levels of professionalism and attention to detail
- Excellent organization and planning skills with the ability to multi-task and work well under pressure
- Excellent verbal and written communication skills with experience building collaborative relationships
**Who we are:**
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.
We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.
**Pre-employment checks:**
Hynds is committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.