Retail Supervisor
Wanganui
Job Title: Retail Supervisor
Company: Bains 13 Ltd
Locations: Feilding (Liquor Store) & Ohakune (Post Shop)
Employment Type: Full-Time, Permanent
Hours: 30 to 40 hours per week (may include weekends and public holidays)
Company: Bains 13 Ltd
Locations: Feilding (Liquor Store) & Ohakune (Post Shop)
Employment Type: Full-Time, Permanent
Hours: 30 to 40 hours per week (may include weekends and public holidays)
Remuneration: $25 to $28 per hour
About Bains 13 Ltd Bains 13 Ltd operates retail outlets across the Manawatu-Whanganui region, including a liquor store in Feilding and a Post Shop in Ohakune. We pride ourselves on providing excellent customer service, a strong product range, and a supportive team environment.We are currently looking for a capable and motivated Retail Supervisor to help manage operations and staff across these locations.
About the Role As a Retail Supervisor, you will be responsible for overseeing day-to-day store operations, staff management, and customer service excellence across two retail stores. You will play a key role in ensuring smooth operations, driving sales, maintaining compliance, and fostering a positive workplace culture.
Key Responsibilities- Supervise and coordinate the daily activities of retail staff at both store locations.
- Ensure staffing levels are adequate and rosters are effectively managed.
- Deliver high-quality customer service and manage customer inquiries and complaints.
- Oversee stock control, including ordering, receiving, and conducting regular stock takes.
- Maintain visual merchandising standards and ensure promotions are displayed effectively.
- Train new employees and provide ongoing performance support and feedback.
- Ensure all health, safety, and licensing regulations (including liquor licensing) are met.
- Handle opening and closing procedures, including cash handling and banking processes.
- Prepare sales and operational reports for management.
- Minimum 1 years’ experience in a supervisory or management role in a retail environment OR A level 3 qualification in business or retail management
- Experience working in a liquor store environment is highly desirable.
- Holder of a General Manager’s Certificate (Liquor License).
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficiency in using POS systems and Microsoft Office applications.
- Ability to work independently, manage multiple priorities, and travel between store locations.
- Based across two locations: Feilding (Liquor Shop) and Ohakune (Post Shop).
- Travel between sites is required; travel allowance or company vehicle may be provided.
- Availability for weekend, evening, and public holiday shifts is required, especially in the liquor store.
How to Apply Please submit your updated CV along with a cover letter highlighting your qualifications and relevant retail management experience.
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