Store Manager & Assistant Store Manager

Store Manager and Assistant Store Manager Needed

Freshchoice Tuakau

• 1-2 years' proven experience, preferably in grocery, fresh produce, or food retail
• Good understanding of fresh produce handling and stock rotation
• Excellent organisational and time-management abilities
• Strong customer service and communication skills
• Ability to work flexible hours, including weekends and public holidays

1. Store Operations & Daily Management

• Oversee daily store operations, including opening and closing procedures
• Ensure shelves and displays are fully stocked, well presented, and rotated according to freshness standards
• Monitor product quality and reduce spoilage and waste
• Ensure the store operates efficiently and meets sales and performance targets

1. Staff Management & Supervision

• Recruit, train, roster, and supervise store staff
• Allocate daily tasks and monitor staff performance
• Ensure adequate staffing levels during peak trading hours
• Provide guidance, coaching, and performance feedback to staff

1. Inventory & Stock Control

• Manage ordering, receiving, and storage of fresh produce
• Liaise with suppliers and wholesalers
• Monitor stock levels, conduct stocktakes, and maintain accurate inventory records
• Minimise stock loss, wastage, and shrinkage

1. Customer Service

• Ensure a high standard of customer service at all times
• Handle customer enquiries, feedback, and complaints professionally
• Maintain a clean, welcoming, and well-organised retail environment

1. Health, Safety & Compliance

• Ensure compliance with food safety, hygiene, and workplace health and safety requirements
• Implement and monitor cleaning schedules and food handling procedures
• Ensure all staff follow store policies and procedures

1. Financial & Reporting Duties

• Monitor daily sales, cash handling, and EFTPOS transactions
• Assist with basic reporting, budgeting, and cost control
• Support the business owner with operational and performance reporting