Fairlie - Store Manager
Lake Tekapo
Aotea Gifts is New Zealand’s largest and most exciting Travel Retailer, and we’re on the lookout for a dynamic, passionate, and results-driven Store Manager to lead our two Tekapo stores. With over 45 years of heritage, we are a true Kiwi-owned family business dedicated to showcasing the very best of New Zealand to the world.
As the Store Manager, you’ll play a key role in driving the success of the Tekapo stores and leading a team of dedicated staff. No two days are the same at Aotea Gifts – you’ll be immersed in a fast-paced, multicultural tourism environment, where you can make a real impact.
Why Aotea Gifts?We’ve been in the business since 1979, and we’re still growing! Our team enjoys a supportive, fun, and inclusive culture where we celebrate success and innovation. If you are a proven leader with a passion for customer service and retail management, this is the perfect opportunity for you!
What You’ll Be Doing:- Lead and manage the day-to-day operations of the two stores, ensuring smooth running and meeting sales targets.
- Take charge of staff management, including recruitment, training, development, and rostering.
- Foster a high-performance, customer-centric environment while maintaining operational excellence and developing excellent service standards.
- Provide hands-on leadership and spend time on the shop floor helping customers and driving sales.
- Monitor staff performance, providing feedback, and addressing any issues as they arise.
- Problem-solve on the go and keep the store running smoothly in a fast-paced environment.
- Analyse and manage the store product mix, maintaining accurate records of inventory levels and financial performance.
- Proven experience in a leadership role of at least one year in the tourism retail industry.
- A strong customer service ethic and at least 2 years of sales experience.
- Strong people management skills and a passion for developing and motivating teams.
- Excellent communication, time management, and organisational abilities.
- The ability to adapt and think quickly in a fast-paced environment.
- A positive, energetic, and solution-focused attitude.
- A love for interacting with people from different cultures and backgrounds.
- Flexibility to work full-time (40 hours per week) across varying shifts. This is a permanent position.
- The store opens 7 days a week from 9:30 am to 10:00 pm.
- Ongoing training and support from senior management to help you succeed.
- A strong company culture that celebrates values, development, and growth.
- Opportunities to develop your own career path and enjoy long-term success.
- A competitive salary of $104,707 per annum.
- The chance to work with a passionate and enthusiastic team in a growing Kiwi business.
If you’re ready to take your career to the next level and make a real impact at New Zealand’s leading travel retailer, we’d love to hear from you! Apply now and join the Aotea Gifts family today!