Duty Manager - Gisborne - ref. e08592315
Gisborne
As Duty Manager, you will play a key role in the day-to-day operations of the bar, ensuring excellent customer service, smooth service delivery, and a fun, safe environment for patrons and staff. You’ll be responsible for overseeing shifts, supporting the team, and ensuring compliance with licensing laws and health and safety regulations.
Accredited Company + Token
Key Responsibilities: Oversee the day-to-day running of the bar during your shift
Supervise and support bar and floor staffProvide exceptional customer service and resolve any customer issues professionally
Ensure all licensing laws and health & safety guidelines are followed
Open and close the bar when required
Handle cash management, stock control, and reporting
Maintain a clean, welcoming, and safe environment for staff and guests
Lead by example and contribute to a positive team culture
What We’re Looking For:
Previous experience in a similar hospitality role (bar, pub, or restaurant)A current LCQ certificate and Duty Manager’s Certificate (essential)
Strong leadership and communication skills
A passion for hospitality and a people-first attitude
Ability to stay calm under pressure and solve problems quickly
Flexibility to work nights, weekends, and public holidays
Reliable, honest, and proactive work ethic
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