[ref. e19725124] Textile Mill Retail/Tour Guide & Office Assistant
Wellington
Location: Petone, New Zealand
Type: Full-time (Approx. 30 hours/week)
(Not all essential — training will be provided for the right candidate)
Type: Full-time (Approx. 30 hours/week)
Hours: 8:30 AM – 4 PM, 4 days per week (some weekend work may be required)
Are you adaptable, friendly, and passionate about textiles and NZ-made products? We’re looking for a versatile and proactive team member to join our busy, hands-on textile mill.This unique and varied role offers exciting opportunities to learn across multiple areas of our business — from front-of-house, retail sales, tours and visitor assistance, to behind-the-scenes in manufacturing and office support. No two days will be the same, and you'll play a vital part in keeping things running smoothly alongside our dedicated team.
Key Responsibilities- Depending on your experience, interest, and willingness to learn, your role may include:
- Front of house & reception: welcoming visitors, handling calls, and providing an outstanding first impression
- Retail & gallery sales: engaging with customers and supporting the in-store experience
- Tour guiding: leading tours and sharing our story with passion and clarity
- Office administration: support of daily tasks and ensuring operations continue smoothly
- Product preparation: assisting with dispatch, processing, gift wrapping, presentation, and inventory
- Manufacturing support: helping in hands-on areas as needed
(Not all essential — training will be provided for the right candidate)
- Reception or front-of-house experience
- Retail sales/customer service experience
- Some office and good time management skills
- Experience in dispatch, product presentation, or quality control
- Home sewing or knitting (could be a bonus but not essential)
- Interest in and passion for textiles and NZ-made goods
- A keen eye for detail and strong task management
Who We’re Looking For
You will thrive in this role if you are:- Adaptable, proactive, and a fast learner
- Reliable, systematic, and well-organised
- Meticulous with an eye for detail
- Discreet, confidential, and responsible
- Friendly, positive, and a true team player
- Fluent in spoken and written English
- Well-presented and healthy
To Apply
Please send your CV and a cover letter explaining what you can personally bring to our dedicated NZ team.Applications without a cover letter may not be accepted.
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