Service Coordinator
Auckland
Keep things running behind the scenes.
The Porter Group is a major player in the construction equipment industry, backed by our own product support crew and onsite workshops. We service and support new and used machinery across a wide range of leading global brands.
The Porter Group is a major player in the construction equipment industry, backed by our own product support crew and onsite workshops. We service and support new and used machinery across a wide range of leading global brands.
Due to continued growth and demand, we’re on the lookout for a motivated and highly organised Service Coordinator to join our Manukau branch.
About the Role
In this role, you’ll be the link between our customers, service technicians, and contractors - making sure repairs, services, and recharges are handled efficiently and professionally.
Key Responsibilities:- Scheduling repairs and services for both internal and external customers
- Coordinating field service technicians and subcontractors
- Supporting the Service Manager with timekeeping and productivity tracking
- Following up on outstanding parts and recharges
- Managing purchase orders and outstanding invoices
- Providing professional customer service and workshop support
- Promoting health and safety best practices
- General admin and support duties as required
What We’re Looking For
Essential Skills:- Previous workshop or service admin experience
- Proficiency with Excel; (ACCPAC experience a bonus)
- Fast, accurate data entry
- Clear and confident communicator
- Strong attention to detail and calm under pressure
- Self-motivated with the ability to work unsupervised
- Excellent organisational and time management skills
- Location: Manukau
- Hours: Minimum 40 hours/week
- Free medical insurance for you + subsidised cover for your family
- Full PPE and uniforms provided
- Ongoing product and systems training
- Great career development with a nationwide company
Apply now and join a team that keeps the machines - and the business - moving forward.
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Work with part of a team who delivers outstanding service
• Be part of a busy and energetic team
• Opportunity to grow your career and make a difference in the lives of others
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