Service Technician

If you thrive in a fast-paced environment, value quality workmanship, and enjoy mentoring the next generation, this is your opportunity to contribute to our growth!

Type: Full-time, with on-call roster

Key Responsibilities:

• Install, program, and commission security equipment to NZSA standards and industry best practices.
• Provide rapid responses to service calls, troubleshoot onsite issues, and deliver efficient solutions as a problem-solver.
• Coach apprentices on-the-job, foster positive teamwork, and offer feedback for their development.
• Maintain strong customer relationships, handle communications professionally, and keep service information confidential.
• Champion health and safety: Lead by example, report incidents promptly, and ensure compliance with HSWA and company policies.
• Support administration tasks like updating as-builts, accurate timekeeping, and maintaining job documentation.
• Participate in a 24/7 on-call roster and undertake other duties as needed to support team success.

Key Requirements:

• 5+ years of hands-on experience in the Security industry with a proven track record.
• Level 3 NZ Certificate in Security (Foundation) or equivalent.
• Strong knowledge of business management systems (e.g., Simpro, Uptick) and security technologies.
• Excellent interpersonal, customer service, and presentation skills.
• Ability to mentor apprentices and work collaboratively in a team-focused environment.
• Valid New Zealand driver's licence.
• A positive, can-do attitude with a commitment to quality, safety, and continuous improvement.

• Competitive remuneration package tailored to your experience.
• Play a pivotal role in scaling an industry leader with opportunities for professional growth and development.
• Dynamic, supportive work environment where your expertise makes a real impact.
• Access to ongoing training to keep your certifications current and skills sharp.
• Be part of a company that prioritizes safety, teamwork, and customer success.

If this opportunity sounds like you, then please submit your CV for consideration. You can also reach out directly to Mick at Mick@kinetic.co.nz or 027 296 9092