ICT Technician

You will be paid $28 to $30 per hour depending on experience. You will work a minimum of 30 hours and a maximum of 40 hours a week.

• Mobile phones and tablet screen glass refurbish / replacement
• Expert in all kinds of micro soldering
• Good understanding of PCB components, diagnose faults and repair
• Conduct board-level repair (e.g., soldering, IC replacements, diagnostics) across phones, tablets, and laptops Troubleshoot and diagnose hardware issues in Apple, Samsung, Microsoft, and Android devices
• Install or configure software and driver on devices.
• Set up and test hardware or software of devices like Laptops, Computer systems, MacBooks, Smartphones, iPads, and Tablets to resolve faults.
• Repair and troubleshoot various devices like Smartphones, Tablets, Laptops, and desktops.
• Attentive at the front desk to make new tickets and assist in sales support.
• Provide excellent customer service to customers physically as well as over phone support.
• Resolve customer issues and concerns in a timely and efficient manner.
• Continuously improve your knowledge of our products and services.
• Ability to multitask and manage multiple customer interactions simultaneously.

• A team player
• Must be able to work on the flexible roaster
• Have good communication and customer service skills
• Computer skills and experience with customer service software
• 2 to 3 year experience in similar fields preferred

To apply, please submit your CV and a cover letter outlining your relevant experience and qualifications. We look forward to reviewing your application and potentially welcoming you to our team!