Reception & Operations Assistant

Sensual Relax is seeking a reliable, discreet, and well presented receptionist to join our friendly team on Karangahape Road.

This is a key front of house role suited to someone calm under pressure, organised, and comfortable working in a mature, professional environment.

About the Role

You will be the first point of contact for clients and responsible for keeping both reception and massage rooms running smoothly during busy periods.

• Greeting clients in a warm, professional manner
• Managing bookings and phone enquiries
• Processing payments and handling cash
• Opening/closing and setup of massage rooms
• General cleaning and presentation of rooms and common areas
• Laundry management including towels and linens
• Monitoring and restocking oils, consumables, and supplies
• Basic stocktakes and inventory reporting
• Maintaining a clean and organised reception area
• Supporting daily operational tasks and admin
• Handling client concerns calmly and professionally

• Must be available for a mix of day and night shifts
• Must be available weekends (mandatory)
• Shifts may run as late as 1am
• Hours are variable and will be discussed with the successful applicant

• Reliable and punctual
• Well presented and professional
• Strong communication skills
• High emotional intelligence and good conflict resolution skills
• Confident using computers and office systems
• Familiar with Google Sheets, Gmail, and Google Docs
• Comfortable in an adult industry environment
• Practical and happy to be hands on with cleaning and setup
• Able to stay calm and think clearly when busy
• High attention to detail

• Supportive, respectful workplace
• Flexible roster
• Competitive hourly rate (based on experience)

Start: Immediate

If this sounds like you, please apply with your CV and a brief introduction about yourself and availability.