Retail Supervisor

Ngapuna Dairy is a trusted local convenience store proudly serving the Rotorua community from our easily accessible location at Te Ngae Road. Locally owned and operated, we’ve built a reputation for friendly service, essential grocery items, and a welcoming atmosphere.

We stock a wide range of everyday necessities — from snacks, beverages, and dairy products to household goods and fresh essentials — all at competitive prices. Whether you're popping in for a quick item or need something after hours, Ngapuna Dairy is here for you seven days a week.

Our store is more than just a dairy — it’s a familiar part of the Ngapuna neighbourhood, where locals feel at home and visitors are always welcome.

• Wages - $25-$30/hour
• Working Hours - Min 30 hrs/week

• Level 3- Certificate is required.
• OR One year of relevant experience is required.
• 1 year experience will be preferred.

Supervises and coordinates the activities of retail sales workers.

Tasks Include:

• ensuring that customers receive prompt service and quality goods and services
• responding to customers' inquiries and complaints about goods and services
• planning and preparing work schedules and assigning staff to specific duties
• instructing staff on how to handle difficult and complicated sales procedures
• examining returned goods and deciding on appropriate action
• taking inventory of goods for sale and ordering new stock
• ensuring that goods and services are correctly priced and displayed
• ensuring health and safety protocols are adhered aligning with local council requirements

Handling cash and banking

Other Information

Other Information:

be willing to start as early as 6:30 am to assist with stock setup and receive deliveries

This is a physical role which involved being on your feet all day. lifting stacking of groceries from stroke room to the retail space so between 20 to 30 years old would be better.