Case Manager - Mt Eden Corrections Facilityat Ara Poutama Aotearoa (Department of Corrections)70,000 - 91,000

apartmentAra Poutama Aotearoa (Department of Corrections) placeAuckland calendar_month 

Think you have what it takes to play a key part in case management and make a real contribution to reducing re

  • offending and ensuring public safety?

Mō te tūnga | About the role As a Case Manager you provide specialist, end-to-end case management of prisoners including the initial assessment and identification of prisoner needs, case planning and preparing prisoners for release.

You will also be writing reports to the New Zealand Parole Board.You will be joining the team at Mt Eden Corrections Facility in the heart of Auckland CBD.
Mōu | About youUsing a range of services and techniques, you work with external agencies and the prisoner's families to support their rehabilitation.
Central to your success as a Case Manager is the ability to exercise sound professional judgement ensuring that prisoner needs, and services are appropriately identified and treatment and programmes are well aligned.We are keen to hear from interested applicants who can demonstrate: Proven knowledge and experience in case management, rehabilitation and reintegration related disciplines and practicesThe ability to operate safely and effectively within a correctional environmentStrong report writing and administration skillsExcellent time management skills with the ability to prioritise and meet deadlinesThe ability to take on feedback in a highly reflective environmentHighly developed relationship management and communication skillsAn ability to motivate and support prisoners to make positive changes over the long-termKnowledge and experience working with Maori and Pacific peoples, their families and communitiesA tertiary qualification relevant to the role and/or demonstrated career experience in a relevant disciplineA current and full New Zealand or international driver licence Utu ā-tau | SalarySalary ranges from $70,956
  • $91,307. Mō mātou | About usAra Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu.As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whānau (relationships) to shape how we work and deliver the outcomes in our strategy
  • Hōkai Rangi.

Find out more about our Hokai Rangi Strategy here.

Tono ināianei | Apply NowTo apply, please complete the online application, and attach an updated CV and a Cover Letter telling us why you are the best candidate for this position.If you are currently a Department of Corrections staff member employed for 18 months or longer in a permanent capacity as a Case Manager and want to transfer location you do not need to complete the full application process.

Instead, please register your interest for an Internal Transfer via the department's Intranet.Applications close Sunday, 25th January 2026

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