[ref. h64264420] Restaurant Manager

Job description

We are a famous local Chinese restaurant offering delicious Chinese cuisine and an extensive beverage selection in the heart of Newmarket. We are open 7 days from 11 am to 9:30 pm.

We are looking for two restaurant managers who will help our director to lead the Front of House team and work with the kitchen to ensure a smooth running of service. This role will mainly include:

• Day-to-day operation of the restaurant, including taking table booking phone calls and making appropriate arrangements.
• Ensuring efficient Front of House operation.
• Maintaining high standards of hygiene and quality, including keeping dining facilities, and complying with health regulations and standards.
• Assessing customers' satisfaction with meals and services.
• Planning menus and special functions in consultation with chefs.
• Assisting the director in developing and implementing marketing strategies, including promotional campaigns and social media management.
• Arranging the purchasing and pricing of goods according to the budget.
• Checking and maintaining stock levels. Monitoring and recording daily financial transactions, then reporting to the director.
• Recruiting, training, and supervising front-of-house and kitchen staff.
• Setting up the shift schedules for staff and arranging their routines.
• Handle guest complaints efficiently & effectively.

Job requirements

We are looking for a person who has the following:

• passion for the hospitality industry,
• great teamwork skills,
• excellent time management skills,
• fair computer skills,
• Multi-language skills are preferable,
• holds at least a Diploma in the management area or has 3 years of related experience.