Customer Service Representative
TSB Living Limited is a distributor and online retailer. We're currently seeking Customer Service Representative Superstar to join our team in Wellington.
If you enjoy working in an Fast paced, unique and fun environment with a great team and lots of customer service experience then we need you!
The Role :
As a front line representative, you will be focused on ensuring that we exceed customer's service expectations , ensure the customer walks out the door with a smile.
A genuine desire to help and up-sell, and be willing to help out with anything and everything
You thrive in a fast-paced and dynamic environment where it's all about multi-tasking to get the job done
You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time
You relate well to all kinds of people, listen attentively, and can hone in on the most important issues
This position focuses on all aspects of :
Front line assistance
Sales through multiple channels
Managing customer queries
Managing escalations
Answering phone calls
Administering emails
General maintenance of the showroom
Daily administration
We are looking for a person with proven reliability and the right attitude and will have:
Be Vibrant and Bubbly
Proven experience in customer service
Sales driven experience
A high degree of accuracy and good with details
Working hours will be 35-40 hours and the candidate must be available to work on weekend. We offer performance based bonus.
If you believe customer services and sales is your forte and want a challenge while working for a small friendly team, apply now with your CV .
Applicants for this position must have NZ Residency or a valid NZ Work Visa.
Job Types: Full-time, PermanentPay: $25.00 – $26.00 per hour
Benefits:
Employee discount
Schedule:
8 hour shift
Weekend availability
Ability to commute/relocate:
Lower Hutt, Wellington: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Do you have NZ Residency or a valid NZ Work Visa?
Experience:
customer service: 1 year (Preferred)
Language:
English (Preferred)