Christchurch - Customer Service Manager
Christchurch
Zhongxin Mao Vege Limited is a horticultural company specialising in the production of Chinese vegetables. We supply fresh produce directly to restaurants and Asian supermarkets across the South Island. Due to increasing demand, we are expanding our operations by opening a “Grower’s Direct” retail store at our site, enabling us to sell vegetables directly to the public.
We are now seeking a full-time Client Service Manager / Customer Service Manager to support our growing business and assist with the effective management of daily operations.
Location: 5 Chattertons Road, RD 6, ChristchurchDays Required: Monday to Sunday (available to work 7 days)
Shifts: Winter 8:00am – 4:00pm; Summer 6:00am – 2:00pm
Hours per Week: Minimum 30 – Maximum 40
Pay Rate: $30.00 – $35.00 per hour
Key Responsibilities- Develop, implement, and review policies, programs, and procedures relating to customer relations and the provision of goods and services.
- Manage, train, and supervise staff responsible for customer service and retail operations.
- Liaise with other business units, service agents, and customers to identify and respond to customer expectations.
- Monitor service quality and customer satisfaction to ensure consistently high standards.
- Contribute to business planning and development to support the company’s continued growth.
- Ability to work well under pressure and in a business environment;
- Must be able to work unsupervised;
- Have at least 2 years of related experience or qualification;
- Strong leadership and staff management skills.
- Ability to design and implement customer service policies and systems that enhance customer satisfaction.
- Familiarity with horticulture or fresh produce retailing would be advantageous.
Applicants for this position should have NZ residency or a valid NZ work visa.
Te Whatu Ora - Health New Zealand Waitaha CanterburyChristchurch
Division at Christchurch Hospital. In this role, youwill work closely with the Customer Services Manager to ensure effectivemanagement of complaints, in line with the Health NZ Canterbury ComplaintsPolicy, the Health and Disability Services Consumers...
Christchurch
the Medical Surgical Division at Christchurch Hospital. In this role, you will work closely with the Customer Services Manager to ensure effective management of complaints, in line with the Health NZ Canterbury Complaints Policy, the Health and Disability...
Master Cleaner Concept LimitedChristchurch
We are looking for 3x Commercial Cleaners to join our cleaning team here in Christchurch. This is a fulltime role (min 30 hours per week), and will have you working with a commited, experienced team. We offer competitve remuneration, from 24.50...