Senior Front of House - Coffee Roastery Cafe

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We’re Toasted Coffee Roasters - one of the leading independent North Shore roasteries nestled in the heart of Wairau Park where our busy cafe is the showcase for our brand. We pride ourselves on our consistently great coffee, delicious food and exceptional service.

We’re a community hub for so many lovely locals, care deeply about our customers’ experience and are proud of our amazing team.

We’re looking for a full-time Senior Front of House member with a bright, positive personality to join the team, ensuring our customers are well cared for and high standards are maintained. This is a unique role as you will also gain experience and exposure to the coffee roastery side of the business with the potential scope to work across our new site in nearby Rosedale if desired.

KEY RESPONSIBILITIES INCLUDE:
  • Assisting the daily operations in the cafe, ensuring service runs smoothly and customers are given the best possible experience
  • Fostering a positive culture of teamwork and excellence
  • The ability to communicate confidently and directly with the team
  • Supporting the back of house team as required
  • Maintaining a clean, organised environment for both staff and customers
  • Assisting with ordering as required
  • Addressing any customer enquiries promptly
  • Ensuring compliance with all internal policies and food control plan requirements
EXPERIENCE REQUIRED:
  • Previous experience in a similar role in the hospitality industry
  • A thorough understanding of what it takes to run a successful cafe
  • An understanding of brew techniques and barista experience a big bonus :)
  • Excellent communication and valuing the importance of a positive team culture
  • The ability to work in a fast-paced environment, wrangling those dockets like a pro and keeping everyone in check when we’ve got a full house
  • A passion for coffee and a commitment to providing genuine, warm hospitality
  • Availability to work flexible hours, including one-weekend shift (we tend to work on a fixed roster though some flexibility will be required when covering staff leave, etc)
WHY WORK WITH US?
  • We offer a very attractive hourly rate with benefits
  • We’ve got your back – owners who are active in the business and care deeply about our team
  • Ample opportunity for professional development and training within the business
  • Employee discounts off some seriously cool brew kit and coffee
  • Free off-street parking, food and bottomless cuppa’s
SOUND LIKE YOU?

We’d love to chat. Please send through your CV to deb@toasted.co.nz outlining your experience and why you think you’d be a good fit for the role.

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